Shipping Policy

Effective date: September 8, 2026 This edition follows a protein-snack flavor or assortment choice from comparison through delivery and customer care.

built ships only to addresses in the United States. Free shipping applies with no minimum purchase. Current listings remain the source for item-specific food facts; this passage governs the related store process.

Protein-snack assortment guide: Warehouse processing window

Normal processing takes 1–3 business days for payment review, picking, packing, and handoff preparation. An order received after 5:00 PM America/Chicago, on a weekend, or on an applicable holiday begins on the next business day. Processing time and transit time are not the same. For a protein snack, read this point with the live flavor, ingredient, allergen, nutrition, quantity, and storage information.

Protein-snack assortment guide: Shipment confirmation

A tracking number is provided when the order ships. The first carrier scan may take time to display. Contact us if tracking remains unchanged for several business days. This provision is framed for customers comparing single flavors, sour or regular puffs, bars, variety boxes, or custom assortments.

Protein-snack assortment guide: Address review and multiple parcels

Review the address before placing the order and contact us immediately about a correction. A change is not guaranteed after processing begins. Items may travel in separate parcels, and each available shipment receives tracking. For a protein snack, read this point with the live flavor, ingredient, allergen, nutrition, quantity, and storage information. It supplies the store-specific context for this delivery sequence provision.

Protein-snack assortment guide: Before and after shipment

Cancellation can be requested before shipment. After carrier handoff, use the Refund Policy, including its 30-day return window, exchange option, and free prepaid return label for an approved return. This provision is framed for customers comparing single flavors, sour or regular puffs, bars, variety boxes, or custom assortments.

Protein-snack assortment guide: Delays, loss, or damage

If a package is materially delayed, we will provide the choice required by law, which may include agreeing to the delay or cancelling for a full refund. Contact us about loss, damage, a delivered scan with no package, incorrect items, or missing contents. The customer will not be charged return shipping to resolve those problems. A puff, bar, or mixed-box order remains easier to support when its exact flavor and count stay linked to checkout and carrier records.

Protein-snack assortment guide: Time in transit

Estimated carrier transit is 4–8 business days after handoff. Combining the normal processing and transit ranges gives an estimated 5–11 business days from the start of processing, although weather, address, carrier, volume, and service disruptions can extend the timing. Current listings remain the source for item-specific food facts; this passage governs the related store process.

Protein-snack assortment guide: Protein-snack order route — Delivery sequence

The sections connect flavor, snack format, assortment, and box planning with checkout, delivery, and customer remedies. It separates order processing from carrier transit and explains tracking, address issues, delays, cancellation, and the return route. This page applies specifically to built and its selection of protein puffs, sour puffs, protein bars, flavor assortments, variety boxes, mixed boxes, and build-your-own bundles. A puff, bar, or mixed-box order remains easier to support when its exact flavor and count stay linked to checkout and carrier records. It supplies the store-specific context for this delivery sequence provision.

How to reach the merchant

built
Email: Support@builrn.top
Phone: 913-917-4464
Physical address: 426 NW Fairchild St, Topeka, Kansas, 66608, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).