Refund Policy

Effective date: September 8, 2026 This edition follows a protein-snack flavor or assortment choice from comparison through delivery and customer care.

An eligible purchase may be returned for any reason during the 30 days following delivery. built also offers exchanges when replacement inventory is available. Current listings remain the source for item-specific food facts; this passage governs the related store process.

Protein-snack assortment guide: Request process

Email Support@builrn.top within 30 days after delivery. Include the order number, item, and whether you prefer a return or exchange. Wait for authorization and the free prepaid return label before shipping. The default return address is 426 NW Fairchild St, Topeka, Kansas, 66608, United States; follow the label if it provides a different routing address. For a protein snack, read this point with the live flavor, ingredient, allergen, nutrition, quantity, and storage information.

Protein-snack assortment guide: Eligibility limits

Return the item with included parts and, when practical, original packaging. Customized goods, clearance or Final Sale items, gift cards, opened intimate or hygiene-sensitive goods, and opened food, pet food, or other consumables are not eligible for an ordinary no-reason return. These limits reflect the nature of protein puffs, sour puffs, protein bars, flavor assortments, variety boxes, mixed boxes, and build-your-own bundles but do not reduce any remedy for goods that are damaged, defective, unsafe, incorrect, incomplete, or otherwise protected by law. This provision is framed for customers comparing single flavors, sour or regular puffs, bars, variety boxes, or custom assortments.

Protein-snack assortment guide: Replacement requests

State the requested replacement when you open the return. Exchanges depend on stock. If the requested item is unavailable, you may choose an available alternative or receive a refund for the returned item. For a protein snack, read this point with the live flavor, ingredient, allergen, nutrition, quantity, and storage information. It supplies the store-specific context for this return sequence provision.

Protein-snack assortment guide: When the money is returned

After the authorized return arrives and is inspected, we notify you and issue an approved refund to the original payment method. The financial institution normally posts it within 5–10 business days after issuance. Any mandatory remedy or required refund is not limited by this estimate. This provision is framed for customers comparing single flavors, sour or regular puffs, bars, variety boxes, or custom assortments.

Protein-snack assortment guide: Order cancellation

You may request cancellation before shipment. Contact us immediately because cancellation cannot be guaranteed after processing or carrier handoff. Once shipped, the order follows this return procedure. Current listings remain the source for item-specific food facts; this passage governs the related store process. It supplies the store-specific context for this return sequence provision.

Protein-snack assortment guide: Problems with the delivered order

Contact us promptly with the order number and an explanation. Reasonable photos can help but will not be required when unreasonable. We will arrange merchant-paid return shipping when needed and provide an appropriate replacement, exchange, refund, or other remedy. The customer does not pay to correct our error or a qualifying product problem. A puff, bar, or mixed-box order remains easier to support when its exact flavor and count stay linked to checkout and carrier records.

Protein-snack assortment guide: Prepaid label and fees

built pays return shipping for every approved return, including a no-reason return, and supplies a free prepaid return label. The merchant also pays return shipping for damaged, defective, incorrect, incomplete, or missing-item orders. No restocking fee is charged. Current listings remain the source for item-specific food facts; this passage governs the related store process.

Protein-snack assortment guide: Protein-snack order route — Return sequence

The sections connect flavor, snack format, assortment, and box planning with checkout, delivery, and customer remedies. It moves from a timely request and authorization to prepaid return shipping, inspection, exchange or refund, and original-method settlement. This page applies specifically to built and its selection of protein puffs, sour puffs, protein bars, flavor assortments, variety boxes, mixed boxes, and build-your-own bundles. A puff, bar, or mixed-box order remains easier to support when its exact flavor and count stay linked to checkout and carrier records. It supplies the store-specific context for this return sequence provision.

How to reach the merchant

built
Email: Support@builrn.top
Phone: 913-917-4464
Physical address: 426 NW Fairchild St, Topeka, Kansas, 66608, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).